Let’s Start with a Conversation
The best next step is a discovery call. It is a chance to talk through what's going on, what you're hoping to build, and whether we're a good fit to work together. No pressure, no obligation.
Get In Touch
Sugar Maple Coaching
Dr. Sarah Terwilliger, PCC
Delaplane, Virginia
Phone: 540-905-2580
Email: sarah@sugarmaplecoaching.com
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You're ready if you're open to reflection and want to grow. You don't need a clear goal or a crisis to begin. Many clients come to me when something has shifted: a new leadership role, feedback they're not sure what to do with, a team that isn't working the way it could, or a sense that they're not leading like themselves. If you're curious about what you bring and willing to look honestly at how you lead, that's enough to start.
For organizations, the best time to bring in coaching is often before problems take root. You might be promoting or hiring new leaders and want them to find their footing quickly, noticing friction on a team, or seeing that performance feedback leads to frustration rather than action. Coaching works best when the person or team being coached is open to growth, so we'll talk early about how to introduce it as an investment in them, not a correction.
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A discovery call is a relaxed 30-minute conversation about what's going on for you or your team and what you're hoping to build. I'll ask questions, listen, and share how I might approach the work. It's also your chance to see whether we're a good fit. There's no pressure and no obligation. If you're reaching out on behalf of an organization, we'll talk about the leaders or teams you have in mind and what success would look like for you.
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Most engagements run six months to a year. That gives enough time to find your footing, try new approaches, and turn feedback into lasting habits rather than quick fixes. Team work may be shorter or more concentrated, such as a retreat or a series of sessions, depending on what the team needs. Every engagement is built around the person, the team, and the moment they're in.
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Individual sessions usually happen every two to three weeks, virtually, and last about 60 minutes. The rhythm can shift as your needs change. We might meet more often at the start of a new role and space sessions out as you settle in. Team sessions are scheduled around the team's goals and may include on-site work.
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The Professional Certified Coach (PCC) credential is awarded by the International Coaching Federation (ICF), the leading global organization for professional coaching. Earning it requires extensive coach training, hundreds of hours of documented coaching experience, mentor coaching, and a performance evaluation of real coaching sessions. PCC coaches also follow the ICF Code of Ethics. For you, it means you're working with a coach whose skills have been independently assessed against rigorous professional standards.
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Yes. Many of my engagements are sponsored by an organization, and that's often how this work is most effective: the leader gets support, and the organization gets a stronger leader and team. Engagements are set up through a simple agreement with your organization, [invoiced monthly or in advance], and can cover one leader, several leaders, or a whole team.
We begin with a conversation about what you hope to see, whether that's a new leader finding their footing faster, a team working through conflict, or feedback that leads to action. When it helps, we'll hold a short three-way meeting with the leader and their manager or HR partner to agree on goals, so everyone starts from the same place.
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Yes. What we talk about in coaching sessions stays between us. That trust is what makes it possible to reflect honestly, try new approaches, and grow.
When an organization sponsors coaching, we agree at the start on what will be shared. Usually that's the overall goals, the schedule, and general progress, often in a three-way conversation with the leader present. I won't share the content of our sessions without the client's permission. As a Professional Certified Coach, I follow the International Coaching Federation Code of Ethics, which includes clear standards for confidentiality.
